Effective Date: June 24, 2025
This Privacy Policy explains how Gourmet Harvest, LLC (“Gourmet Harvest,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit gourmetharvest.co or interact with any of our products, services, or communications—including email and SMS.
1. Scope of This Policy
This Policy applies to information we collect:
- Through our website gourmetharvest.co (the “Site”);
- In connection with purchases, customer‐service inquiries, and marketing communications (email and SMS);
- Anywhere this Policy is linked or referenced.
2. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Personal Identifiers | Name, postal address, email address, phone number | Order processing, delivery, customer service, marketing |
| Payment Information | Cardholder name, card type, last four digits (processed securely by Stripe) | Payment processing & fraud prevention |
| Device & Usage Data | IP address, browser type, referring pages, time spent on pages | Site functionality, analytics, security |
| Cookies & Tracking Technologies | Session cookies, cart-identifier cookies, pixels (Mailchimp, Klaviyo, Google Analytics) | Remember items, analyze traffic, send abandoned-cart reminders (see § 6) |
We do not knowingly collect data from children under 13.
3. How We Use Your Information
- Order Fulfillment & Customer Support – to confirm, ship, and service your orders.
- Marketing & Promotions – to send newsletters, product announcements, and special offers (email/SMS; you may opt out anytime).
- Abandoned-Cart Reminders – to notify you via SMS or email that you left items in your cart (§ 6).
- Site Improvement & Analytics – to understand traffic patterns and optimize user experience.
- Legal & Security – to detect fraud, enforce our terms, and comply with legal obligations.
4. SMS & Mobile Messaging
By opting in to receive text messages from Gourmet Harvest, you consent to receive automated marketing communications—including cart reminders—at the mobile number you provide.
- Frequency may vary. Message & data rates may apply.
- Reply STOP to cancel or HELP for help.
We use cookies and similar technologies to monitor shopping behavior, including when a cart is abandoned. This data helps us decide when to send cart-reminder SMS messages.
Your phone number is used only for transactional updates, marketing messages, and customer support. We do not sell, rent, or share mobile numbers or SMS opt-in data with non-affiliated third parties.
This expressly excludes text-messaging originator opt-in data and consent; these will never be shared with any third party.
We do not currently collect GPS or other fine-location data for SMS purposes. If that changes, we will update this Policy before such collection begins.
5. Third-Party Service Providers
We share information only with trusted vendors who perform services on our behalf, such as:
- Payment processing: Stripe
- Shipping & logistics: UPS, FedEx, USPS
- Email & SMS marketing: Klaviyo, Mailchimp
- Analytics: Google Analytics
These providers may access personal data solely to perform their contracted services and are bound to keep it confidential. We do not sell or rent customer data to unaffiliated third parties.
6. Cookies, Pixels & Similar Technologies
We use first- and third-party cookies to:
- Remember Your Cart – so items stay in your cart between visits.
- Identify Abandonment – to trigger cart reminders via email/SMS.
- Analytics & Performance – to understand how visitors use the Site.
- Marketing – to tailor advertising and measure campaign effectiveness.
You can disable cookies in your browser, but the Site may not function optimally.
7. Your Choices & Rights
- Email: Click Unsubscribe at the bottom of any marketing email.
- SMS: Reply STOP to cancel or contact us via the methods in § 13.
- Cookies: Adjust browser settings or use industry opt-out tools.
- Privacy Laws: Residents of California (CCPA) or the EEA/UK (GDPR) may request access, deletion, or correction of personal data. Email gourmetharvestco@gmail.com with the subject line “Privacy Request.”
We will verify your identity before processing eligible requests and respond within legally required timeframes.
8. Data Security & Retention
We follow industry best practices—TLS encryption, access controls, and PCI-compliant payment processing—to protect your data. No method of transmission is 100 % secure, but we strive to use commercially acceptable means.
We retain information only as long as necessary for the purposes outlined in this Policy, to resolve disputes, and to comply with legal obligations.
9. Copyright Notice
All text, graphics, images, and other content on gourmetharvest.co are © Gourmet Harvest, LLC unless otherwise noted. Reproduction or distribution without our prior written consent is strictly prohibited.
10. Disclaimer of Liability
In no event shall Gourmet Harvest, LLC be liable for any direct, indirect, incidental, special, or consequential damages—including loss of data, revenue, or profits—arising from use of this Site, any products purchased, or reliance on information provided herein. Use of this Site or placing an order constitutes acceptance of this Policy.
11. Disclaimer of Warranty
The Site and its content are provided “as is” without warranties of any kind, express or implied. We make no representation or warranty regarding accuracy, completeness, or suitability. Product pricing, descriptions, and availability are subject to change without notice. We are not responsible for typographical errors.
12. Changes to This Policy
We may update this Privacy Policy periodically. If we make material changes, we will post the revised policy and update the “Effective Date” above. Continued use of the Site after any changes constitutes acceptance of the updated Policy.
13. Contact Us
Questions about this Privacy Policy or your data privacy rights?
Email: gourmetharvestco@gmail.com
Thank you for trusting Gourmet Harvest with your gourmet ingredients—and your privacy.ailability, descriptions, and pricing are subject to change without notice.